We (meaning One Queens Treasures, Co) collect certain information through our website, located at https://exquisitecanes.com and/or other platforms that connect to our website. This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any information that can be directly associated with an individual, whether or not they create an account on the website, and includes personal information such as names, addresses, telephone numbers, email addresses, etc. (“Personal Information”).
Collection and use of Personal Information
We collect the following personal information from you:
- contact information such as name, email address, mailing address, phone number;
- billing information such as credit card number, and billing address;
- unique identifiers such as user name, account number, password;
- preferences information such as product wish lists, order history, and marketing preferences; and
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Send product updates or warranty information
- Respond to your emails
- Administer and maintain your account
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
- as required by law such as to comply with a subpoena, or similar legal process
- to any other third party with your prior consent to do so.
Credit Card Information
We securely transmit your credit card information to Stripe (our payment processor). Stripe, however, does store this information. Stripe maintains that it is PCI compliant. We also store the last four digits of your credit card and the brand of the credit card. We also request your phone number and email address when you contribute so that we can reach you should further verification of your credit card information be required. Stripe uses Personal Information, including credit card information, you provide. Please visit Stripe’s privacy policy for information regarding Stripe’s collection, use, and transfer of Personal Information, currently available at stripe.com/us/privacy. Please see Stripe’s security policy for additional information regarding Stripe’s security measures, currently available at stripe.com/help/security.
PayPal
If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.
Amazon
If you choose to use Amazon to finalize and pay for your order, you will provide your credit card number, directly to Amazon. Amazon's privacy policy will apply to the information you provide on Amazon's Web site.
Tracking Technologies
We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific area or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at support@exquisitecanes.com
We provide two means for you to make a purchase on our site. You can either use our order form or a third-party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third-party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@exquisitecanes.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions concerning this Privacy Policy, please contact support@exquisitecanes.com.
Last modified: December 30, 2018